Saturday December 16 , 2017
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Desktop Services

 

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At Qi2, we fully understand the overheads associated with having an in house I.T. department. By Outsourcing your I.T. Helpdesk to us, you can rest assured, that the day to day Information and Communication Technology related problems are dealt with in a timely and professional manner.

 

Our Support Plan is designed to alleviate the time consuming and costly task of I.T. related problems. As standard, we supply and install the latest remote control and Desktop management software which allows us to work securely and remotely on your computers (Subject to the PC being able to connect to the internet). Not only does this speed up the response times but it allows us to see exactly what problems your users are facing and then resolve them.

 

Our Simple but Scalable pricing structure gives you the flexibility and control over your budget without long term ‘tie ins’.

 

Desktop PC Support

Details of what’s included in the plan.


General

· Telephone Helpdesk Support (Mon to Fri 9.00am to 5.30 pm—National Rate)

· Installation of Remote Management Software

· System Monitoring

· Resource Monitoring

· Mini Health check and hardware assessment

· System Audit


Operating Systems and Software Supported.   

· Microsoft windows 2000

· Microsoft windows 2000

· Microsoft windows XP

· Microsoft Windows Vista

· Microsoft Windows 7

· Microsoft Office Suites 2000, XP, 2003, 2007 And Office 2010

· Sage Line 50 (Limited support)

· Sage Payroll (Limited support)

· Internet Explorer, Firefox and Safari Browsers

· Email Clients—Outlook Express and Outlook


Pre Requisites It is a requirement that all machines have adequate Antivirus software. If any of your machines do not have AV protection installed, we are able to supply and configure this for you as an additional service.

 

Free* Consultation

To help local businesses, we're offering free consultancy to businesses in the midlands area. To arrange an appointment with one of our consultants and discuss your IT requirements, please call : 0845 466 7666 or use the contact form.

Online Helpdesk

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Registered users can now log support calls 24 / 7 / 365 using our Online Helpdesk. Just Log in and report your query.

IT Support and Consultancy

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Whether your'e a new business or neet to streamline your IT, Consultancy and support services can assist your business with keeping 1 step ahead.

Accounts and Bookkeeping

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Professional Accounting and Bookkeeping services which work with your business to increase productivity and meet deadlines.